Refund policy

Store Policies:

• All sales are final. We do not offer refunds or exchanges, so please review your order carefully before checkout.
• We ask that you familiarize yourself with our full store policies to ensure a smooth shopping experience. These policies outline important details about shipping, returns, and other common inquiries.

Thank you for choosing our store! If you have any questions or need further assistance, feel free to reach out to our customer support team.

Lost Packages: We are not responsible for lost, stolen, or damaged packages. The buyer commits to full responsibility when purchasing. Please contact USPS, or your local Postal Carrier to locate your package, and or file a lost package report.

Incorrect Addresses: heavenonearth is NOT responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package